Legal
Cancellation & Refund Policy
Last updated 16 August 2026
Not yet reviewed. This is a working draft prepared from common practice for Indian travel agencies. Have a lawyer review and adjust it before you go live — the terms here create real obligations, and a refund policy in particular needs to match how you actually operate. Remove this notice by setting draft: false in the page's frontmatter.
Plans change. This page explains what happens when they do.
The figures below are placeholders. Cancellation bands must match the terms you actually apply and the terms your suppliers impose on you. Replace every percentage and timescale here with your real policy before publishing.
How to cancel
Send your cancellation in writing to info@flydailyholidays.in. A cancellation takes effect on the date we receive it, not the date you decide.
Cancellation charges
Charges are calculated on the total tour cost and depend on how far ahead of departure we receive your notice.
| Notice before departure | Charge |
|---|---|
| More than 45 days | Loss of advance |
| 30 – 45 days | 25% of tour cost |
| 15 – 29 days | 50% of tour cost |
| 7 – 14 days | 75% of tour cost |
| Less than 7 days, or no-show | 100% of tour cost |
Costs that are never refundable
Regardless of notice given, the following cannot be refunded once incurred:
- Air tickets on non-refundable fares
- Visa fees, and the service charges of visa processing centres
- Hotel and cruise deposits held under non-refundable rates
- Travel insurance premiums once the policy is issued
- Permits and entry fees already purchased on your behalf
Visa refusals
A visa refusal is treated as a cancellation on the date you tell us. Standard cancellation charges apply, along with any non-refundable costs already incurred. We cannot influence a visa decision and cannot refund on the basis of one.
Unused services
No refund is due for any part of a trip you do not use — an unused hotel night, a missed transfer, or a tour you choose not to join.
If we cancel
If we cancel a confirmed trip for a reason other than one beyond our control, you may choose between an alternative trip of comparable standard or a full refund of what you have paid us.
Circumstances outside anyone’s control
Where a trip is prevented by weather, natural disaster, strike, civil unrest, epidemic, airspace closure or government action, we will recover what we can from suppliers and pass it on. Amounts suppliers keep cannot be refunded by us.
Refund timelines
Approved refunds are processed within 15 working days to the original payment method. Amounts recovered from airlines and hotels depend on their own timelines, which can be considerably longer.